Send buyer updates with progress photos and notes tied to developer projects on HubQuery.
Who it's for
Developers and project managers communicating with unit buyers.
Before you start
- Buyers linked to units in the project.
- Photos optimized for email (reasonable file size).
Steps
- Open Dashboard → Developer → Projects → [project].
- Click Buyer updates or Send update.
- Select audience: all buyers, a building, or a single unit.
- Write subject and message; attach photos; link to timeline milestone if available.
- Send. Buyers receive email and in-app notification.
- Archive updates in project history for reference.
What you should see
- Sent log with date and recipient count.
- Buyers viewing update in their portal feed.
If something goes wrong
- Buyer did not receive email – Verify email on buyer profile; check spam.
- Photos too large – Compress images; upload fewer per message.
- Wrong recipients – Use segmented send; avoid reply-all mistakes.
Related guides
- Project timelines and Gantt charts
- Payment plans and installments
- Shared documents and lease files