Before you start
Sign in to HubQuery with the account that should perform this task. If you manage more than one role (Agent, Host, Landlord), switch to the correct dashboard view from the header before continuing. Turn on notifications under Dashboard → Settings → Notifications so you do not miss important updates.
If you have more than one role (e.g. you’re both an agent and a host), you can switch the dashboard view to see the right menu and data.
Where to switch
Look at the top of the dashboard or the sidebar. You may see a dropdown or tabs that say Agent, Owner, Host, or Developer. Click the one you want.
What changes
When you switch, the sidebar menu and the main content update. For example, in Agent view you see Listings, Leads, CRM; in Host view you see Calendar, Bookings, Pricing. Your data for each role stays the same—only the view changes.
If you don’t see a switcher, your account may have only one role. You can add another role or product from the website or by contacting support.
If something goes wrong
If a screen does not load or a button is missing, refresh the page, sign out and back in, and confirm you are using the correct role. Check that your country hub supports the feature. For billing or access issues, open Help → Submit a request with your account email, a short description, and a screenshot if possible. We aim to respond as soon as we can.