Before you start
Sign in to HubQuery with the account that should perform this task. If you manage more than one role (Agent, Host, Landlord), switch to the correct dashboard view from the header before continuing. Turn on notifications under Dashboard → Settings → Notifications so you do not miss important updates.
HubValue can verify property documents (Certificate of Occupancy, deed, survey plan, and more) to reduce fraud risk. Submit document links under Dashboard → HubValue → Verify documents.
Outcomes are verified, flagged, or inconclusive with reviewer notes. This is not legal advice—consult a qualified professional for binding opinions.
If something goes wrong
If a screen does not load or a button is missing, refresh the page, sign out and back in, and confirm you are using the correct role. Check that your country hub supports the feature. For billing or access issues, open Help → Submit a request with your account email, a short description, and a screenshot if possible. We aim to respond as soon as we can.